"Simon was always professional and responded quickly to emails and phone calls even outside of usual business hours. Very refreshing to have someone who is genuine. Also he arranged for the sold board to be taken down very promptly which was much appreciated."
"From the start Simon was very professional, polite and thorough in his approach to finding a good suitable buyer. Even though for my sale there were plenty of obstacles for him to get his teeth into and deal with before completion, he got the sale through and on time, by his years of experience and dogged determination. He always kept me "in the loop" as they say as regard the state of the sale. He was more than capable in applying just the correct amount of incentive and tact to over come the myriad of annoying difficulties thrown up on such a grueling sale as mine. I was very impressed with his attitude and due diligence in "getting the job done." Simon seemed to be on the go at all hours of the day whether it was writing emails or telephoning and had boundless energy. Even if Simon were to say damage his arm he could still operate at 100% and run rings around other estate agents ."
"Simon was very professional with the purchase of our property and keeping us updated with the chain below, although he was not working for us. we would not hesitate to recommend him to anyone wishing to sell their property."
"Simon was highly recommended to me through good friends. Simon provided a high quality service and always went that extra mile to ensure he could meet the needs required as a customer on a highly professional level. Communication was excellent throughout, always checking on the whole chain and communicating back throughout the whole process. I have already recommended Simon to others and will continue to do so. In comparison to past experience having Simon on board through the process was a completely different experience. Simon works very hard to ensure all parties have the results they need. Thank you so much Simon!"
"Looking for a partner who wants the best for you and your family move. Look no further. Simon is the ultimate professional that has you and your families needs at heart. He knows and understands the pressures of selling your home, he does not treat selling your home as just a tick in box exercise like others I could mention and have personally experienced. But Simon is someone who cares and keeps you updated all through the process to completion, he comes on the journey with you. Highly recommended. Great support and ultimate top draw customer service."
"A fantastic estate agent that is very knowledgeable and professional. I would highly recommend using this estate agent and we would certainly use them again in the future."
"We would have no hesitation in recommending Simon, following our recent successful house sale, indeed we have already mentioned our complete satisfaction to friends and neighbours. He provided constant personal support and was helpful and professional at all stages, particularly given the extra stresses with Covid restrictions and pressure due to the stamp duty holiday period coming to an end."
"Although Simon was not our estate agent and was acting on behalf of our vendors, we found him extremely helpful with our purchase. Simon was in contact with all parties in the chain and had a clearer view of the situation than our estate agent did. We would definitely recommend Coakley & Theaker to anyone looking for an agent who is professional and totally committed to the process. We would use Coakley & Theaker ourselves if we ever decide to move house again."
"Simon acted as the Vendor's agent on the house I was buying. His professionalism and knowledge put all the other agents in the chain to shame. Simon was able to give me more accurate updates on the sale of my property than the actual agents I used. I can't recommend Coakley & Theaker enough. When it comes to selling again, I won't hesitate to use them."
"Excellent service from this company, I dealt through Simon Theaker direct. He kept me informed and up to date throughout, nothing was too much trouble, really helpful in the circumstances. This is the second time I’ve used their services and would definitely recommend. Straight, honest and hard working. Thanks Simon for a smooth sale."
"Very professional from the moment we declared interest in buying the house all the way to the end. Despite the many hoops we had to jump through to get the chain sorted, Simon was always easy to communicate with and proactive at getting the sale complete, and made sure the others in the chain got their act together. Unlike other horror stories of estate agents who go awol or unobtainable, Simon was always quick to get back to us with any enquiries."
"Simon has provided us with a first, first class service. He is professional, helpful, always available to speak to. He is a thoroughly nice person. Ours has not been an easy passage (not down to Simon) and he has helped us so much along the way making it as stress free as possible. Nothing is too much trouble for him. If he can sort it out he will. He is a true credit to his profession and himself. We cannot recommend him highly enough. We have never had an estate agent work so hard for us before. Please use his company you will not be disappointed. "
"Our house sale went very slowly in the autumn and could have been very stressful. Simon's experience and good humour, as well as his contacts with all the other estate agents saved the day. An exceptional man, who supports his clients all the way."
"I have recently purchased a property marketed by Simon. He was excellent, very professional and very proactive in progressing the sale. Really good communication."
"Excellent service. Simon acted very professionally from start to finish. He was helpful and kept me informed throughout the whole process and was always at the end of the phone (very rare these days). I would certainly use Simon again."
"Professional, reliable, realistic! Simon was a pleasure to deal with from start to finish. I cannot recommend him highly enough and will definitely be using his services in the future."
"Simon is an exceptional Estate agent. From the moment we first spoke he was honest, realistic and thorough in his approach. Simon would readily make himself available throughout the entire process and help liaise with all parties involved. I would Highly recommend Simon to anyone looking to buy or sell a property. Thanks very much for all your hard work."
"Simon has been fantastic throughout the entire process. From the initial phone call, through to offer and exchange of contracts Simon handled it all perfectly. He is incredibly professional and thorough. We cannot thank Simon enough for all of his help!"
"Simon was very helpful. I would definitely recommend this estate agency."
"You will genuinely find it VERY difficult to find someone more committed and attentive than Simon. Honestly. He is very attentive to every aspect of a house purchase/sale, is diligent and tireless in providing the same level of energy and service from start to finish. I have never met someone in his position who clearly cares so much about property. You will be in secure hands, with this professional."
"Having both purchased and sold a property with Simon I can definitely say you received excellent service. Simon is always available and happy to assist in any way to make things run smoothly and as efficiently as possible, even through the lockdown and the following couple of months. Thanks again."
"We bought through Coakley & Theaker and were very impressed with how the sale was dealt with by Simon Theaker from the start. He kept us fully informed of the process which in our case was essential as our vendors were shielded due to the Covid-19 pandemic. As we have moved to an area we know nothing about, Simon was very helpful and informative and has continued to be now that we are settled in our new home. If we do ever decide to move on again we would definitely consider using Coakley & Theaker to sell our property."
"Simon was extremely professional, thorough and it was obvious Simon was very passionate about his job. The sale and purchase process did not go smoothly, which was not due to Simon, but he kept his finger on the pulse and regularly informed us on any progress. If the opportunity arose, we would not hesitate in using Simon at Coakley and Theaker again."
"We cannot emphasise enough how pleased we were with the service we received from Simon at Coakley and Theaker. From out first meeting with him, through to completion he was supportive, informative and very hard working. His efforts to retain a chain during the roller-coaster ride of lost buyers, lost vendors and eventually lock down were second to none. We would recommend his excellent, but reasonably priced, services to anyone. Chris and Walter Banes."
"Simon runs a very professional service; with prompt attention to each detail as it occurs. The house was in the market within hours of Simon's visit. Appointments arranged and confirmed, for viewing, efficiently. I feel that this agent has integrity and works in an honest way and can be trusted with the business of selling a property. I would definitely recommend Simon as a safe pair of hands, as he really knows what he is talking about. Thank you Simon."
"From first contacting Simon through to completion of sale (in only 3 months) I found him helpful, informative and always available to assist in answering questions during the selling process. I would certainly use Simon again. Steve Henocq"
"We were so grateful to Simon for his help with purchasing our bungalow. We saw it the day before lockdown, and it was exactly what we wanted. He came out on a Sunday to see us and to talk to the vendor and negotiate a price for us. He kept us informed along the way so that things went smoothly, and now we will be moving in next Monday. Many thanks Simon."
"Very professional outfit. I have been so happy with the service I have received from Simon while selling 4 flats. It's a pleasure to deal with a company that is so passionate about what they do. Well done.... "
"Very good. Simon got back to us every time without delay. All went smoothly. He kept us well informed. Highly recommend."
"Very helpful during the purchase of our property. Very efficient and always available to talk to."
"Very helpful in co-ordinating the purchase of our property. Simon was extremely efficient and always available to talk to when needed."
"Great efficient service, thanks Simon."
"Excellent service which ended with a successful sale. Simon always kept us informed of how the sale was progressing."
"I have nothing but praise for the way in which Simon Theaker handled the sale of my mother’s property in Bury St Edmunds. Despite the protracted nature of the sale, due entirely to the first buyer pulling out after dithering for quite some time, the death of my mother - resulting in probate problems - and the resulting withdrawal of a second buyer; and finally success with the eventual buyer, Simon was always positive and always prepared to discuss ways of moving on with the sale in a very professional manner. I should have no hesitation in recommending him to manage the sale of a property."
"My partner and I are first time buyers and just exchanged of contracts on our first home. We found Simon to be very helpful with his guidance, talking a great deal about the process and even suggested a good mortgage broker (don't make the initial mistake we did by applying online. Meet a human being!) I highly recommend Coakley & Theaker and if we decide to move to a bigger home later on when we have a family of our own, we will be using Coakley & Theaker."
"A totally reliable, friendly and honest estate agent. We were kept completely up to date, and advised with expert opinions. Thank you for another smooth sale and purchase Simon."
"Excellent service. Always kept up to date with progress of sale. Sound advice throughout. I would highly recommend - totally reliable."
"Having returned to Simon for the third house sale now we wouldn’t go anywhere else. Professional, reliable, efficient and personable. Simon has gone above and beyond expectations and assisted in any way possible to ensure the least amount of stress possible in very sad and difficult circumstances. Liaising closely with client and solicitor and keeping us informed at all times putting in the leg work and effort to ensure successful completion. Thank you Simon from all of us yet again for all your continued, relentless support despite being faced with extensive difficulties throughout (none of which related to yourself I might add) has finally won the war! Now we can move on to the final chapter in our lives and can’t thank you enough for everything you have done to help us along the way. Absolutely highly recommend your services to anyone who is buying or selling, no pressure, no hard sell and no bullying but frank and honest facts with a no nonsense approach to get the job done! We did it!!! Thank you for everything. We would be more than happy to give personal references to anyone who may want it anytime. Many many thanks again from The Holding’s x"
"We found Simon at Coakley and Theaker to be professional and informative, guiding us through the whole experience of the stress of house selling from start to finish. He went above and beyond his estate agent duties, helping us with solicitors and answering questions at the end of the phone when needed. We felt great support at every stage and were very impressed with the service he gave. We have told friends how often he kept in contact by phone, making sure the process was going well and that we were ok. We would recommend him to friends and family and are grateful that we chose him to sell the property. Fantastic service. Thank you very much Simon, you are brilliant at your job. Best wishes, Jack Redit."
"Fantastic service from Simon throughout the whole buying process!!! - extremely easy to contact and very clear explanations and knowledge of it all. Was my saviour when it looked like everything came to a halt - he phoned and emailed the relevant people to get it moving again. One very happy homeowner here."
"Simon provided us with first class knowledge of the current housing market and a realistic valuation for our type of property. We were on the market quickly with genuine viewings arranged on a regular basis. Feedback was prompt, honest & constructive and we accepted a good offer from a serious buyer. All through the selling process Simon provided us with regular updates & progress reports. He made it smooth & simple right through to completion. Having used Simon on several occasions to sell our properties I would not hesitate to use him again or recommend him to family & friends. Top quality service with a good local knowledge of the area & market."
"Dear Simon, Thank you for the wonderful job when selling me the house in Horringer. You helped me every step of the way and you are the tops. I would recommend you to everyone. Best wishes."
"Simon went over and above the call of duty in dealing with the sale of my mother's bungalow. He kept us informed throughout the process, something our solicitors failed to do, so that we were able to keep track of events and intervene with our solicitors when the need arose. If it had not been for his diligence our long used family solicitors would still be dragging their heels, well done Simon. We would highly recommend his services. We had previous experience of Simon's work and as a result would use Coakley & Theaker for all property sales. We highly recommend this Estate Agent."
"Simon was acting for the vendors re property we were purchasing - and should we find ourselves needing a selling agent in future we would definitely engage Simon. He is the most professional Estate Agent I have ever dealt with - and was incredibly helpful 'post transaction' in engaging with all parties in chain (in particular all Solicitors) resolving issues and ensuring the transaction completed, In my opinion this is the most challenging and stressful aspect of any property transaction and having Simon 'in your corner' at this time is invaluable."
"We recently sold our rental property in Bury St Edmunds. Simon was very professional, pro active and kept us informed during the whole process. He kept on top of the buyer's/solicitors for updates and we are delighted that he guided the sale to a speedy conclusion. Worth every penny spent and are happy to recommend their services. Aidan and Ross Walmsley."
"Simon has done a great job with my house and provided a personal touch in selling the property. His knowledge of the house market is very professional and in dealing with people."
"Perhaps understandably, most testimonials and recommendations for estate agents come from sellers of property - this is one from a buyer. It can be an added challenge when buying a new home that is a couple of hours' travelling away from the place you live (and are trying to sell), but Simon went the extra mile whenever it was needed to answer our questions, and generally smooth the way between buyer and seller. Simon's local knowledge of the area was also very useful for newcomers to the area - this is what agents should be like, but rarely are. I would unhesitatingly recommend Coakley & Theaker and thank Simon for his contribution."
"Thank you Simon for your help in the sale of my mother's house. I have not been involved in a house sale for many years. It was great that you could advise us throughout the process, and the way you kept us informed on the progress of the sale and the purchaser. My mother is now settled down in her new home and is very happy. Thanks again from us all. Best Regards. John Roadley-Battin & Family. P.S I would be pleased to recommend you and your agency to anyone that may ask."
"Simon, we would like to thank you for your time and patience with buying our first home. Your experience and calm and collected manner really showed through when any sign of a sale seemed to be too far in the distance to see, but persisting upon your advice has paid off and we haven't looked back! Can't thank you enough. Regards and many thanks again, Adam & Patricia"
"Many thanks. You were available when I phoned, personable and helpful. Best, Julia."