"I have nothing but praise for the way in which Simon Theaker handled the sale of my mother’s property in Bury St Edmunds. Despite the protracted nature of the sale, due entirely to the first buyer pulling out after dithering for quite some time, the death of my mother - resulting in probate problems - and the resulting withdrawal of a second buyer; and finally success with the eventual buyer, Simon was always positive and always prepared to discuss ways of moving on with the sale in a very professional manner. I should have no hesitation in recommending him to manage the sale of a property."
"My partner and I are first time buyers and just exchanged of contracts on our first home. We found Simon to be very helpful with his guidance, talking a great deal about the process and even suggested a good mortgage broker (don't make the initial mistake we did by applying online. Meet a human being!) I highly recommend Coakley & Theaker and if we decide to move to a bigger home later on when we have a family of our own, we will be using Coakley & Theaker."
"A totally reliable, friendly and honest estate agent. We were kept completely up to date, and advised with expert opinions. Thank you for another smooth sale and purchase Simon."
"Excellent service. Always kept up to date with progress of sale. Sound advice throughout. I would highly recommend - totally reliable."
"Having returned to Simon for the third house sale now we wouldn’t go anywhere else. Professional, reliable, efficient and personable. Simon has on this particular sale gone above and beyond expectations and assisted in anyway possible to ensure the least amount of stress possible in very sad and difficult circumstances. Liaising closely with client and solicitor and keeping us informed at all times putting in the leg work and effort to ensure successful completion. Thank you Simon from all of us yet again for all your continued, relentless support despite being faced with extensive difficulties throughout (none of which related to yourself I might add) has finally won the war! Now we can move on to the final chapter in our lives and can’t thank you enough for everything you have done to help us along the way. Absolutely highly recommend your services to anyone who is buying or selling, no pressure, no hard sell and no bullying but frank and honest facts with a no nonsense approach to get the job done! We did it!!! Thank you for everything. We would be more than happy to give personal references to anyone who may want it anytime. Many many thanks again from The Holding’s x"
"We found Simon at Coakley and Theaker to be professional and informative, guiding us through the whole experience of the stress of house selling from start to finish. He went above and beyond his estate agent duties, helping us with solicitors and answering questions at the end of the phone when needed. We felt great support at every stage and were very impressed with the service he gave. We have told friends how often he kept in contact by phone, making sure the process was going well and that we were ok. We would recommend him to friends and family and are grateful that we chose him to sell the property. Fantastic service. Thank you very much Simon, you are brilliant at your job. Best wishes, Jack Redit."
"Fantastic service from Simon throughout the whole buying process!!! - extremely easy to contact and very clear explanations and knowledge of it all. Was my saviour when it looked like everything came to a halt - he phoned and emailed the relevant people to get it moving again. One very happy homeowner here."
"Simon provided us with first class knowledge of the current housing market and a realistic valuation for our type of property. We were on the market quickly with genuine viewings arranged on a regular basis. Feedback was prompt, honest & constructive and we accepted a good offer from a serious buyer. All through the selling process Simon provided us with regular updates & progress reports. He made it smooth & simple right through to completion. Having used Simon on several occasions to sell our properties I would not hesitate to use him again or recommend him to family & friends. Top quality service with a good local knowledge of the area & market."
"Dear Simon, Thank you for the wonderful job when selling me the house in Horringer. You helped me every step of the way and you are the tops. I would recommend you to everyone. Best wishes."
"Simon went over and above the call of duty in dealing with the sale of my mother's bungalow. He kept us informed throughout the process, something our solicitors failed to do, so that we were able to keep track of events and intervene with our solicitors when the need arose. If it had not been for his diligence our long used family solicitors would still be dragging their heels, well done Simon. We would highly recommend his services. We had previous experience of Simon's work and as a result would use Coakley & Theaker for all property sales. We highly recommend this Estate Agent."
"Simon was acting for the vendors re property we were purchasing - and should we find ourselves needing a selling agent in future we would definitely engage Simon. He is the most professional Estate Agent I have ever dealt with - and was incredibly helpful 'post transaction' in engaging with all parties in chain (in particular all Solicitors) resolving issues and ensuring the transaction completed, In my opinion this is the most challenging and stressful aspect of any property transaction and having Simon 'in your corner' at this time is invaluable."
"We recently sold our rental property in Bury St Edmunds. Simon was very professional, pro active and kept us informed during the whole process. He kept on top of the buyer's/solicitors for updates and we are delighted that he guided the sale to a speedy conclusion. Worth every penny spent and are happy to recommend their services. Aidan and Ross Walmsley."
"Simon has done a great job with my house and provided a personal touch in selling the property. His knowledge of the house market is very professional and in dealing with people."
"Perhaps understandably, most testimonials and recommendations for estate agents come from sellers of property - this is one from a buyer. It can be an added challenge when buying a new home that is a couple of hours' travelling away from the place you live (and are trying to sell), but Simon went the extra mile whenever it was needed to answer our questions, and generally smooth the way between buyer and seller. Simon's local knowledge of the area was also very useful for newcomers to the area - this is what agents should be like, but rarely are. I would unhesitatingly recommend Coakley & Theaker and thank Simon for his contribution."
"Thank you Simon for your help in the sale of my mother's house. I have not been involved in a house sale for many years. It was great that you could advise us throughout the process, and the way you kept us informed on the progress of the sale and the purchaser. My mother is now settled down in her new home and is very happy. Thanks again from us all. Best Regards. John Roadley-Battin & Family. P.S I would be pleased to recommend you and your agency to anyone that may ask."
"Simon, we would like to thank you for your time and patience with buying our first home. Your experience and calm and collected manner really showed through when any sign of a sale seemed to be too far in the distance to see, but persisting upon your advice has paid off and we haven't looked back! Can't thank you enough. Regards and many thanks again, Adam & Patricia"
"Many thanks. You were available when I phoned, personable and helpful. Best, Julia."
"Simon, we want to say a heartfelt thank you for looking after us through the sale of Mum & Dad's home. We were grateful for your sound advice, help, willingness to be flexible and of course for quickly finding us a buyer, negotiating a good price and keeping the deal moving along as speedily as possible. Thank you so much. Kind regards, Sue. "
"Recently purchased a house from Coakley &Theaker and dealing with Simon was a comfort during what was a daunting process. Very professional and communicated promptly every step of the way. All settled in now and couldn't be happier. Thanks. "
"The service provided by Coakley & Theaker Estate Agents was professional and patient. My circumstances made the process less than straightforward, but Simon always offered sound advice when required and after several months, completion was achieved. I recommend the services of a local agent such as Coakley & Theaker, as you are treated more as an individual human being and not a number. "
"I have used Coakley & Theaker Estate Agents to sell three properties, all of which they handled extremely professionally. Simon dealt with the matters quickly and efficiently and kept me up to date throughout the process. I would definitely use them again in the future. "
"We have recently sold our property with Coakley & Theaker Estate Agents. We can only praise Simon Theaker for the solid, professional and enthusiastic work that went into the sale. Simon went beyond the call of duty to chase up leads, solicitors and purchasers and keep us informed at all times and we recently completed a successful sale. We can thoroughly recommend Coakley & Theaker for any prospective vendors. Thank you Simon, we hope to do further business with you sometime in the future."
"Dear Simon. A brief note to say many thanks indeed for the efficient way Coakley & Theaker Estate Agents dealt with my house sale and purchase of a new property. My house sold within days of you putting it on the market and thereafter you were always on the end of your phone, in order to answer my many questions. So thank you once again. With kind regards. "
"Dear Simon, I want to thank you so much for your efficient services in selling my property. You provided me with such an honest, kind and professional service. I was reassured always by your prompt communications and you showed integrity when faced by many frustrations with the purchaser's solicitor. Thank you so very much for making what could have been a very frustrating process, a simple deal. Your knowledge of the local property market proved invaluable and your attention to potential purchasers, a great time saving asset. Your rates are very competitive and I would have no hesitation in recommending Coakley & Theaker to friends and family. With all best wishes."
"Simon, it was an absolute pleasure selling our home with Coakley & Theaker Estate Agents. From start to finish you kept us informed on everything, making the whole experience stress free. Our property went on sale on the Tuesday and we accepted our third offer by the Friday of the same week. Thank you so much for a very quick, stress free sale."
"Dear Simon, Just a belated note to say thank you for your hard work in selling our house. You found many people to look at the house, and we enjoyed showing them round. You were also very helpful in speeding along our purchase, where we are now happily settled. With best wishes. "
"Dear Simon, many thanks for being our agent. Simon Theaker at Coakley & Theaker Estate Agents offered and gave us an excellent service from start to finish. We decided to put our property on the market with this agency as not only did it offer us a competitive fee but it was also that they don't just work 9-5. Unlike other agents, Simon was available outside office hours and if he was busy when we contacted him, he would get back to us. We liked getting such a personal service. Simon accurately priced and marketed our house, so well that it sold within days. Best wishes."
"Dear Simon, on behalf of Mrs Taylor and her family a big thank you for all your hard work. Your diligence, patience and constant shepherding of the multiple parties involved has seen the matter through to its positive conclusion. Well done, we were very happy with your services and the amount of time and effort this sale required surely went above what could have been reasonably expected. We would be happy to recommend Coakley & Theaker Estate Agents to anyone thinking of buying or selling a property."
"Myself and Becky would like to thank you for all of the hard work you have put in to selling our property. We were both very impressed by a number of aspects including advertising, in particular the amount of photos and detailed descriptions. But as a whole the professionalism and 'go the extra mile' attitude, which you do not seem to get from the big corporate agents, will be the reason we shall be returning to Coakley & Theaker Estate Agents in future, when it comes to selling our property. Thanks Again Simon."
"We bought our house from Coakley & Theaker Estate Agents and they were utterly lovely. I wish that the estate agents who were selling our house had been as transparent and helpful! Coakley & Theaker kept us involved every step of the way and at no point did we feel patronised or talked down to. Highly recommended."
"We all know about estate agents; no communication, no assistance, unreachable when needed. Well Coakley & Theaker Estate Agents are as far removed from that image as possible. They helped us with a difficult and complex situation from the outset. On every occasion when we needed help they delivered, they kept in touch, gave us the information we required and dealt with a myriad of complexities. They did all this with unfailing courtesy and good humour, so definitely NOT your average estate agent."
"Selling a property can be a potentially stressful time, but I do not think you could do any better than to trust Coakley & Theaker to steer you through this process. Their guidance on preparation, marketing strategy and the treatment of offers was spot on and ultimately the sale completed without a hitch. They are really genuine nice guys - easy to talk to, responsive and very professional at what they do. Nothing seemed too much trouble and I cannot thank them enough. I would recommend Coakley & Theaker Estate Agents without hesitation. Excellent value for money."
"We would like to record how impressed we have been with the professional way you have handled the sale of Mother's flat. You have kept us fully informed of the latest situations, whether good or bad, and very importantly never failed to return any of our calls. We would recommend you highly to any of our friends. We hope Coakley & Theaker Estate Agents continue to do well Simon, you certainly deserve to. Many thanks again."
"We would like to express our thanks and appreciation for the excellent service we have received throughout our sale. This is the second house sale Simon has managed for us, on both occasions we have been very impressed with his company's professionalism. During the sale process Simon's excellent communications with us and the other involved parties certainly went the extra mile, we felt well informed throughout. We would highly recommend Coakley & Theaker Estate Agents to you as a first choice if you are looking to sell your home."
"I wondered if I could send in praise and recognition for a job very well done by your local company. It's so rare these days to receive exemplary service that I really feel I would like to draw attention to it. Simon Theaker of Coakley & Theaker Estate Agents went above and beyond to deliver an excellent service both in our recent sale and purchase. Thank you."
"Simon, we would like to say a very big thank you for guiding us through the sale of our property. You had your finger on the pulse all the way. Your patience and liaising went a long way to bringing everything to the right conclusion. You gave it the personal touch which goes a long way. We cannot praise Coakley & Theaker Estate Agents highly enough. With our thanks and best wishes."
"We completed on the sale of our property today and we couldn't be more pleased with the service we have received from you. You listened to what we said and acted upon it. Such a refreshing change from the usual sales pitch. The marketing of our cottage was honest and direct and we were kept informed throughout. Thank you for everything Simon, we won't hesitate to recommend Coakley & Theaker Estate Agents to friends and family ... until next time!!"
"Just to say thank you for the friendly, supportive and professional way in which you guided us through our sale. Excellent photographs and preparation work. Good liaison with all parties concerned. Would certainly recommend Coakley & Theaker Estate Agents! Many thanks Simon."
"Having purchased and sold more than 100 properties over the past decade, I have dealt with a number of estate agents during that period of time. I can honestly say that Coakley & Theaker, your agency Simon is one of the few quality estate agencies I have dealt with and if I had any more properties within your area I would not look to instruct others."
"We would like to thank Coakley & Theaker Estate Agents for the excellent service you gave us during the recent selling of our property. The property sold within 3 weeks during which time you arranged a total of 12 viewings. Your service was helpful & professional from start to finish. We were most impressed. Thank you again Simon."
"Coakley & Theaker Estate Agents arranged the sale of my late mother's bungalow. From the outset the service we received was prompt, efficient, first class and friendly - with good feedback. We had an excellent response from potential purchasers and the bungalow has now been successfully sold. We would have no hesitation in recommending Coakley & Theaker."
"The service received from Coakley & Theaker Estate Agents was excellent - photos were taken promptly and the house was on the market within hours of giving the go-ahead. We were also able to contact Coakley & Theaker - much better than other estate agents who are only available 9-5. We would definitely recommend them - have used Coakley & Theaker twice and have been well impressed with the service offered."
"As we have now completed our sale with Coakley & Theaker Estate Agents we would like to thank you Simon for your efforts along the way. We felt that we were dealt with in a friendly and courteous manner throughout and felt that we were treated as individuals and not just a number, as you so often get with larger companies. Our enquiries were dealt with very satisfactorily and we were kept up to date at all times."
"This is just a quick email to say thank you Simon. Our recent property purchase was smooth and uncomplicated and much easier than expected due to the professional service we received from your agency. We would not hesitate in recommending Coakley & Theaker Estate Agents to anyone needing your services. Thanks again."
"Margaret and I would like to thank Coakley & Theaker Estate Agents for the excellent and efficient service you have provided when selling the property for us. We considered your details and photographs were far superior to those of the other local Estate Agents. In practice you proved this to be true by selling the house in just a few days. Well done and many thanks Simon."
"Following the recent exchange of contracts and pending completion in respect of our house sale, may I please take this opportunity on behalf of my wife and I, to express our greatest thanks Simon, for your exemplary care, attention and professionalism in this particular transaction."
"Simon, just a final thank you for your advice and guidance throughout our sale. You negotiated us through a prolonged and complicated house-sale. Your positive, professional advice gave us the encouragement and enthusiasm we needed to persist with the sale."